Coffee FAQs

Delivery

When can i expect my order?





What if I'm not in when the order is due to be delivered?





How much does delivery cost?





Do you ship internationally?






Online ordering

How do I order your coffee?


Browse our online shop here and order directly from our product range You will receive email notifications on the status of your order




Can I track my order?





Can I make changes to my order?










Subscriptions

Do you offer coffee subscriptions?





Can I cancel my coffee subscription at any time?






Trade/Wholesale

Can I use your coffee in my cafe, restuarant, hotel, shop etc?


Of course, our wholesale partnerships are much more than just great tasting coffee. We're dedicated in supporting you to prepare & serve amazing coffee within your establishment. To find our more about our wholesale offers, please visit our wholesale pages here





General

Can you keep coffee in the fridge?


Coffee is a porous product and if stored in the fridge it will act in the same way as baking soda and absorb the aromas and odours of all the varying foods stored within your fridge. There is a lot of moisture within your fridge and this will contribute to coffee becoming stale quicker.




Where can i drink your coffee?


We supply a number of accounts across the province. we are more than happy to point you to a local customer within your area, just contact us at hello@belfastcoffeeroasters.com




What is the shelf-life of your coffee?


Coffee starts to lose its freshness almost immediately after roasting. The coffee needs to degas bewteen 4-7 days after roasting, and should be ready to drink after this. If you purchase pre-ground coffee this will be good to drink for 3-4 weeks after roast date, for beans you can extend this to 4-6 weeks. It is best to store your coffee in an opaque, air-tight container in a cool dark place.




How do your source your coffee?


In today's market we have found that coffee consumers care more about how and where their coffee comes from. we regulary taste coffees from all over the world to see if they can work for us. and our customers Our primary concern is one of quality, running alongside this is the provenance of the coffee. Key to this is the producer, their employees and the environment they sre working in. We have started to but "transparent" coffee, this means that we are fully awareof all the costs in the supply chain. The paramount part of this wayof sourcing is that the farmer receives the correct price for his coffee.




How should i store my coffee?


Coffee has 4 main enemies in retaining its optimum freshness. These are air, moisture, heat and light. We pack all of our retail bags in in resealable bags, which are great for retaining the freshness of coffee. In addition to this coffee should be in an opaque, air-tight container in a cool, dark place.




What is your roast style?


At Belfast Coffee Roasters we do not roast to any particular style. As a small batch roaster we can roast to individual customer requirements. As a general rule filter style coffee tends to be roasted lighter than espresso style. Lighter roasts tend to be slightly more acidic than darker roasts and less bitter with sweeter notes. The darker roasts tend to used for espresso based drinks offering moderate levels of acidity and higher levels of body and aroma.





Brewing

How should I brew my coffee at home?






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Belfast Coffee Roasters

For all enquiries, please contact via email:  hello@belfastcoffeeroasters.com

Unit 5c Townsend Enterprise Park,

28 Townsend Street, Belfast, BT13 2ES

Tel: 07709 556434